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Is Instagram Really "Social"?

I appreciate people who are taking the time to investigate social media platforms' Terms of Service like Karine Joly, who has started a weekly "Social Media TOS Tuesday." She recently blogged about Instagram's Terms of Service (TOS) and what we can and can't do on our brands' accounts. One of the points Karine made was that re-posting other users' content on your account violates Instagram's TOS. I've seen many colleges and universities doing this and doing it well - many ask for permission to re-post and then credit the person behind the original post, which I think is a critical piece to going this route. But this is frowned upon by Instagram because it's not the brand's original content.This is also true on Facebook. Creating a Facebook album of your community's best Instagram photos also violates the TOS, unless you're using an API or linking directly to the person's content. For our community, students don't want us necessarily linking to their accounts. In talking with some of our students, they'd love for us to post their content, but even though their accounts are public (since we can see their content), they don't want just anyone looking at them.  Learning all of this was a real eye-opener for me as Instagram has become a very popular tool for us and where we've had a lot of success in the last 10 months. It's made me question Instagram: Does their TOS allow us to be truly "social" on the platform?  Karine's posts leave me extremely frustrated and thinking undoubtedly yes because in many ways, they don't allow us to foster a community of sharing and engagement like we've been trained to do with other tools. Rather, the platform focuses on metrics such as simply "liking" photos, something I don't think means much at all..In higher education, many social media "teams" and managers are actually one-person shows who can't be everywhere at once and not always around to grab that perfect sunset photo or events that students are capturing every day. Re-posting photos is a way to show your community the bigger picture of your brand (and crowd-sources, which often yields much better content!) and I'd think would make the content creator feel really good about what they're doing and feel even better about your institution.I'm all about giving credit where credit is due, which is what this all comes down to - I don't care about likes or comments on our own posts, but pushing out great content that reflects who we really are -that's what social media is all about. I think linking to a person's Instagram account in the caption/comments, you're linking people back to the original content creator. Should that violate anything?If we choose to follow Instagram's TOS, it really limits us in what we're doing for our community. If they created a re-post option where the person's work that was re-posted received all the likes and comments, then great! I actually like that better than the idea of a brand getting all the engagement for another's work. They should be the ones seeing and relishing in that. Then they'd see how valued their work is and be really proud. Our community wants that and in my fantasy social media world, I'll hope for a resolution of some kind as Instagram evolves - either in creating a re-post option or amending the TOS. Until then, for those schools or brands who have found success in re-posting, will you continue doing so? What are you doing to stay in check with Instagram's TOS, if anything?
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10/30/2014

New Study: How CRMs Are Shaping Higher Education

The American Association of Collegiate Registrars and Admissions Officers (AACRAO) released a new report today about the use of Constituent Relationship Management systems (CRMs) in higher education to support full lifecycle management. Lifecycle managem
10/29/2014

Reframing Disability Identity on Campus

Wednesday, November 5th at 1:00pm ET Broadcasted over Google Plus, On-Air Hangout Conversation: #HigherEdLive If student affairs divisions were to reframe disability from a medical/deficit model to an inclusive social action/identity model, how would tha
10/29/2014

Paranormal activity in social media [repost]

In the spirit of the Halloween season, I’m reposting something from a year ago. Enjoy. With Halloween approaching, we’ll soon see kids (and more than a few adults) dressed up as their favorite scary creatures. All manner of make-believe zombies
10/28/2014

Advancement Live: Excelling in Your Advancement Career

Interested in a higher education fundraising career? Already in development and looking for some career insights? In this edition of Advancement Live (air date 10/28), AJ Davidson, Senior Development Recruiter at the University of Virginia chats with host
10/28/2014

Blessed and Privileged Beyond Belief

There was once a time when I was a young kid in the Philippines when my family, four of us, lived in a one bedroom, probably no bigger than  a size of a typical dorm room. I remember my sister and I having to wake up early and take a bath outside, early e
10/22/2014

Why This Social Media Strategist Doesn’t Worry About Job Security

While browsing LinkedIn this evening, I came across A Requiem for the Social Media Specialist. It’s one of many posts this year that have proclaimed that most everyone with “social media” in their job title will be looking for a job soon
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